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By earning the Community Resources badge, you will demonstrate the following:

4.N.  Help participant and support team identify resources such as transportation, funds, and contacts within the community to ensure participant remains engaged in preferred community activities.

This badge is part of the Facilitating Community Inclusion Across the Lifespan National Frontline Supervisor Competency.

By earning the Community Inclusion badge, you will demonstrate the following:

4.E.  Support participant in community educational, recreation, leisure, retirement, and employment opportunities, and facilitate coordination with generic community agencies to provide inclusive opportunities for participant.

This badge is part of the Facilitating Community Inclusion Across the Lifespan National Frontline Supervisor Competency.

By earning the Team Approach badge, you will demonstrate the following:

3.G. Using positive behavior support strategies, develop, implement and monitor support plans designed to teach self-management and promote wellness, recovery, and crisis prevention when a person being supported engages in challenging or risky behavior.

This badge is part of the Participant Support Plan Development, Monitoring and Assessment National Frontline Supervisor Competency.

By earning the Discovery badge, you will demonstrate the following:

3.A. Identify participant’s individual preferences and needs, and ensure service planning and implementation are designed to meet his or her preferences and needs.

This badge is part of the Participant Support Plan Development, Monitoring and Assessment National Frontline Supervisor Competency.


By earning the Promoting Health badge, you will demonstrate the following:

2.B. Promote healthy living by ensuring DSPs have the information and training necessary to support participant in making healthy choices while respecting participant’s preferences.

This badge is part of the Health, Wellness and Safety National Frontline Supervisor Competency.

By earning the Managing Risk badge, you will demonstrate the following:

2.A. Develop and monitor a unique risk management plan for participant that addresses all areas of health and safety, and provide guidance to DSPs in reducing and managing those risks in conjunction with the person supported.

This badge is part of the Health, Wellness and Safety National Frontline Supervisor Competency.

By earning the Public Relations badge, you will demonstrate the following:

9.B. Interact with and educate community members and organizations when relevant to participant’s needs or services.

This badge is part of the Advocacy and Public Relations National Frontline Supervisor Competency.


By earning the Promoting Self Advocacy badge, you will demonstrate the following:

9.A. Promote self-advocacy when participant faces barriers to service needs, including educating and lobbying decision-makers. 

This badge is part of the Advocacy and Public Relations National Frontline Supervisor Competency.

By earning the Listening and Adapting badge, you will demonstrate the following:

11.E. Seek information from individuals, families, or other key community informants that will assist in service adaptation to respond to the needs and preferences of culturally and ethnically diverse groups supported by the organization.

This badge is part of the Cultural Awareness and Responsiveness National Frontline Supervisor Competency.

By earning the Representation badge, you will demonstrate the following:

11.A. Ensure that media and printed information displayed within and disseminated by organization positively reflects the different cultures, languages, and literacy levels of individuals and families supported by organization. 

This badge is part of the Cultural Awareness and Responsiveness National Frontline Supervisor Competency.

By earning the Workload Management badge, you will demonstrate the following:

10.E. Maintain professionalism by managing own stress, balancing personal and professional life, taking vacations and breaks, and utilizing stress management practices.

This badge is part of the Leadership, Professionalism and Self-Development National Frontline Supervisor Competency.

Credit Description

By earning 25 hours of Accredited Education for Frontline Supervisors, you will demonstrate the following:

10.F. Complete required training education/certification, and continue professional development and development of expertise by keeping abreast of evidence-based best practices, technology, and relevant resources that will enhance knowledge and leadership in practice.

This badge is associated with the Leadership, Professionalism and Self-Development National Frontline Supervisor Competency.

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